India • Covid-19 • Mar 24, 2020
India launches AI powered "MyGov Corona Helpdesk”
India’s official WhatsApp helpline for Covid-19 is a chatbot powered Haptik.
The Covid-19 has affected over 182 countries around the world and has caused nearly 10,000+ deaths with India becoming one of the recent victims. With misinformation and fake news being circulated on social media, MyGov-the country’s citizen engagement platform, along with the Ministry of Health decided to collaborate with Haptik to launch MyGov Corona Helpdesk chatbot. The goal of this chatbot is to bring awareness and get the nation prepared to combat Covid 19.
It is available to all WhatsApp users globally, you can start using it by sending a message to +91 9013151515 or simply clicking HERE to open directly in the app.
Sourcing verified data from the Ministry of Health & Family Welfare, the MyGov Corona Helpdesk is equipped to:
1. Resolve FAQs pertaining to the novel coronavirus
2. Share precautionary measures to avoid Covid-19
3. Covid-19 symptoms, myth busts, provide emergency helpline numbers
4. Government advisories (including travel), informational videos
The chatbot is created in partnership with Mumbai based Conversational AI startup Haptik. "It gives us immense satisfaction to empower the citizens of India with the right information during this pandemic and aid the nation in such a global crisis," said Haptik's CEO and co-founder Aakrit Vaish.
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